Use Face ID to quickly and efficiently unlock your iPhone, authenticate downloads, make purchases, and more. If Face ID on your iPhone is not working or is having solutions, fix the following techniques to have them fixed.
If you are unable to activate Face ID, Face ID is not available in your area, or Face ID abruptly stops working and no longer detects your face, follow the troubleshooting procedures listed below.
iPhone Face ID Not Working? 13 Fixes
These solutions work with all Face ID-capable iPhone models, including those from the X through the 13 and later.
1. Verify Your Face ID Settings
In general, it’s better to conduct some initial checks before beginning the fixes. Here are ways to verify that Face ID is set up correctly:
Go to Face ID & Passcode in the settings of your iPhone. If not, set it up right away by following the instructions on the screen. Make sure that Password AutoFill, Wallet & Apple Pay, iTunes & App Store, and iPhone Unlock are all turned on.
2. Verify That Third-Party Apps Have to Face ID Access
You can use Face ID to sign into third-party apps like banking, payments, and messaging for extra protection. You’ll need to enter your iPhone passcode if you’ve previously refused app permission to use Face ID.
To guarantee a third-party iPhone app can make Face ID, follow these instructions:
Scroll to the bottom of the Settings menu to find the list of accessible third-party apps. Tap the app about which you are concerned. Make the Face ID switch set “on.” In the iPhone’s settings, select Preferences. Tap the Unidentified App. Make sure Face ID is turned on if you’re using an iOS application. You can get a complete list of the apps that have asked you to use your Face ID by going to Settings > Face ID & Passcode > Other Apps.
3. Wipe Down the Face Recognition Camera
Is the face ID on your iPhone not working properly? To guarantee that the Face ID sensor is operating as well as possible when this happens, wipe the top of the Device with a soft, dry cloth. If you hold your phone up to your ear for an extended period, where oils and grime tend to collect, Face ID may stop working.
Second, if your hard case or wide screen protector is in any way obstructing the Face ID sensors, remove it immediately.
4. Don’t make your face:
To make any problems with Face ID work properly, avoid having anything in front of your face. The only option you may have if you don’t have access to an Apple Watch and need to cover your mask is to manually enter the iPhone passcode.
5. Correct iPhone grip
Face ID won’t work on an iPhone if you’re using iOS 15 or an earlier version of Apple’s mobile operating system unless you’re holding the device in portrait orientation. As a result, try unlocking the phone in portrait mode if you’re having problems using Face ID when lying in bed. Simply make your holding technique.
Don’t hold the iPhone too near or distant from your face. Please hold it at arm’s length rather than close to your face.
6. iPhone : Restart the Device
In many cases, Face ID issues can be resolved with a simple restart of your iPhone. The process of starting over has two steps. Put your iPhone in “sleep” mode first, then restart it after a minute.
When repair is finished, the broken Face ID functions should function normally. However, if you do this, you will be requested to enter your passcode once more the following time you attempt to unlock your iPhone with it.
7. Update the latest iOS on your iPhone.
To fix any issues or flaws found, Apple distributes updates to its software. If your Face ID setup isn’t working or if it keeps failing to unlock your device, the problem is in the software’s deeper layers. Update your iPhone’s iOS to the latest recent version to fix this problem.
8. Set a Disguise
You can set a backup appearance to help Face ID work more accurately if your appearance has changed due to wearing glasses, growing facial hair, etc. What you must do is as follows:
- On your iPhone, go to Settings and tap Face ID and the passcode. Authenticate your passcode’s authenticity.
- After selecting Set Up an Alternative Appearance, follow the steps that appear on the screen.
9. Reinstall the Face ID App and Setup Your Device
When Face ID needs to be detected or fixed, resetting it can sometimes fix problems. You’ll need to set the stored face again if you do this because the one you previously established will be gone.
- Reset your iPhone, then turn on Face ID once more by:
- In the Settings menu, choose Face ID & Passcode > Reset Face ID.
- You should restart your iPhone to make things better.
- Go to Settings > Face ID & Passcode to begin the configuration process.
- From the Settings menu on the iPhone, select Passcode & Face ID.
10. All settings Must Be Reset
Even if you reset your iPhone to factory settings, your pictures, videos, apps, audio, and other data are protected. All adjustments you may have made, including Wi-Fi, Bluetooth, the Home Screen, Virtual Private Network, the Keyboard settings, and others, are restored to their factory settings.
You can restore your iPhone to factory settings if the Face ID feature is operational. To wipe all data from your iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Set up Face ID once again after that, and everything should work as it should.
11. Factory Reset Your iPhone
Try resetting your iPhone to factory settings if none of the solutions mentioned above work. The first step is to make an backup. Following the reset, you can set your iPhone as if it were a brand-new device or use an earlier backup to restore it.
12. Make Your Device to an Authorized Apple Service Provider for Repairs
Have you recently had your iPhone’s screen repaired? If so, did you take it to an unofficial repair business because of a hardware problem? If so, you must work your iPhone to an Apple Store or an approved service facility to get it fixed before using Face ID. This is because any regular repairs cannot be made until the Face ID sensor in the screen has been validated with Apple’s servers.
13. Apple Customer Service Phone Number
If you recently dropped your iPhone on a hard surface, there can be physical issues with the Face ID sensors. Because of this, it can crash or fail during setup.
Every iPhone with Face ID has some level of water resistance. If either of the aforementioned situations accurately sums up your present situation, you might want to contact Apple Support and schedule a trip to an Apple Store.
the Face ID on your iPhone should normally be working:
If the issue with your iPhone’s Face ID wasn’t a hardware issue, those solutions ought to have been fixed. Using an iPhone will be simple once Face ID is implemented.
Face ID and other facial recognition technology are secure and practical. And you can make it even safer if you follow a few sensible steps.